Privacy Policy GoodOnes

GoodOnes values your privacy and we are therefore concerned with safeguarding your personal data. We work with technological and organizational security measures to keep your data confidential and ensure that your privacy is not violated. GoodOnes will always process your personal data in accordance with applicable data protection and privacy laws. This privacy policy explains how and why we collect and use information about our users and how we manage privacy protection.

The personal data controller responsible for personal data and for the processing specified in this policy is Mötesplatsen i Norden AB, 556605-4192. Svärdfiskgatan 4, 432 40 Varberg, Sweden (”we”).

Key concepts

Personal data means information which can directly or indirectly be linked to a living natural person. Examples of personal data include name, address, phone number, and email address. Under certain circumstances, information about IP addresses and your user behavior when using the Services may also constitute personal data.

Processing of personal data covers all use of personal data, such as collection, exchange and storage.

Controller of personal data means the party which, alone or together with another party, decides on the purposes and means for the processing of the personal data and who is ultimately responsible for ensuring that the processing takes place in accordance with applicable personal data legislation.

What information we collect

We collect personal data related to your registration of an account and your subsequent use of the services. To give you an overview of how the processing of data is carried out, we have divided the personal data into two categories based on how it is collected.

Data that you give us

When you log in to the Service, create an account, use your account, and otherwise carry out activities within the service; you actively provide information about yourself. This information includes name, age, gender, location, email address, photo, likes, profession, height, number of children, if you want to have children, if you exercise, tobacco use, interests, personal presentation, what you are looking for, when you are using the Service and communication with other accounts on the Service e.g. liking someone, writing and reading messages. Some of the information you provide to us will be sensitive personal data, e.g. information revealing sexual orientation. By providing such information and accepting this privacy policy, you consent to the processing of such information by us and our data processors outside the EU/EEA.

We use BankID to verify your identity, name, gender and age, and receive your personal identification number through BankID. The personal identification number is pseudonymized and stored by GoodOnes to ensure a safe and secure service.

When you create an account with Facebook, we collect data from your Facebook profile. The following data will be collected from Facebook and stored in your user profile at GoodOnes: facebook id, name, first name, last name, gender, birthdate, facebook picture and your last 100 likes. Keep in mind that your Likes may contain sensitive information such as religion and political affiliation.

Data collected when you use the services

When you use the services with your account, we collect information about your use. This information includes how you behave on the app and how you use the services. The information can be divided into the following categories:

• Technical information about your device and internet connection

  We use server logs and other tools to register information about your device, connection to our services and cross-device usage. This information may include e.g. operating system, web browser version, IP addresses, cookies, screen size, device id, device model, language code and various unique identifiers.

• Information about the use of your account and the services; user behavior

  We may register when you log in or out of your account and any purchases of services through your account and store information about your visits and your behavior when you use the services. This behavior may include how you click, scroll and navigate in the app.

• Location information

  When you have accepted location services on your phone or device, the app will regularly collect approximated information about your geographic location. Your GPS-location will be used to provide you with information about other users in your area. When your location is displayed to other users, it is based on the location provided by you when registering your account.

  If you choose to stop sharing your GPS location, your most recent known location will be used to show your profile to other members. Location information may also be used to enable us to provide you with content and marketing that is relevant to you based on your geographic location. The information may be used to develop new products and services to provide you with customized content, such as advertising relevant to you.

  If you no longer want the app to be able to collect approximated information about your geographic location, you can disable location services on your phone or device. Please be aware that you will not be able to enjoy the full functionalities of our services if you disable sharing of your GPS-location.

• Cookies and other technologies that store data locally on your device

  When you use the app where services are provided, we – either directly or through third parties – use various technologies to recognize and learn about you as a user. For example, local storage is used so that you do not need to login each time you visit a service.

Why we process and share your information

We process and share your personal data for the purposes of:

Providing you with the Service and enhancing the User experience

We process personal data to provide you with more user-friendly services, so that you can find and communicate with other users. Personal data is also processed in order for us to be able to adapt the display of our Service to the device you use and thereby give you a better user experience. This treatment is necessary for us to be able to fulfill the agreement we have with you as a member of GoodOnes. If you choose not to let us process this information, we will not be able to provide you with the Service.

Answering Customer Service matters and correcting mistakes

We process your personal data in order to be able to answer any questions you send to us via e-mail or telephone concerning the Service.

This treatment is necessary for our legitimate interest in providing you with customer service when you communicate with us. The treatment is based on a balance of interests and involves situations where we want, or need to do something, which is mainly to our advantage, provided that it does not harm your own interests or fundamental rights and freedoms. You can object to this treatment at any time by contacting us at the contact information provided at the bottom. Please note that if you do, we will not be able to provide you with support.

Personalized offers, recommendations and ads

We want to be able to provide you with recommendations, customized services and relevant advertisements based on your interests and your behavior when you use the Service. It can be recommendations about products and services based on what you have read or bought or what other users with similar behavior patterns have shown interest in. The information also allows us to deliver digital advertising campaigns that are tailored to each individual user so that you can receive relevant ads based on your behavioral pattern, age and other information we have about you. We will not use any of the sensitive personal information you have provided to us for marketing and advertising purposes.

This treatment is necessary for our legitimate interest in providing you with personalized offers, recommendations and advertisements. The treatment is based on a balance of interests and involves situations where we want, or need to do something, which is mainly to our advantage, provided that it does not harm your own interests or fundamental rights and freedoms. You can object to this treatment at any time by contacting us at the contact information provided at the bottom.

To analyze market trends and further develop the Service

We process personal data in order to perform user segmentation, analyze and understand market trends and thereby improve and develop our websites, apps, offers and services. We do this by analyzing how users click and use our service.

This treatment is necessary for our legitimate interest in analyzing market trends in order to further develop the Service. The treatment is based on a balance of interests and involves situations where we want, or need to do something, which is mainly to our advantage, provided that it does not harm your own interests or fundamental rights and freedoms. You can object to this treatment at any time by contacting us at the contact information provided at the bottom.

To prevent, limit, and investigate abuse

We process personal data concerning the users’ activities and technical data in order to prevent, limit and investigate various forms of misuse of the Service. By abuse we mean, among other things, the creation of false profiles, ”spamming”, harassment, attempts to log in to someone else’s account, acting in violation of the Terms of Use or other terms of the Service and other actions that are prohibited by law.

We receive each user’s social security number through a BankID. The social security number is pseudonymized and stored by GoodOnes and is used to verify name, age and gender, so that other users can be sure that each person is who they claim to be. We also use the pseudonymized social security number to ensure that people we have blocked due to misuse of the service cannot create a new account with us.

If we discover misuse of the Service, and to prevent further misuse, we may disclose information about your device or IP address by using an identification service to prevent further misuse of that device.

This treatment is necessary for our legitimate interest in preventing, limiting and investigating abuse. The treatment is based on a balance of interests and involves situations where we want, or need to do something, which is mainly to our advantage, provided that it does not harm your own interests or fundamental rights and freedoms. You can object to this treatment at any time, but for this purpose we can demonstrate compelling legitimate interests that outweigh your objection.

To fulfill legal obligations incumbent on us

We process your personal data in order to fulfill the legal obligations incumbent on us, e.g. if a competent authority needs certain information or to fulfill the obligations of the Accounting Act.

This treatment is necessary to fulfill these obligations.

Exchange of data

In some cases we share data with our partners in order to let them personalize offerings and advertisements. We enter into agreements to ensure that our partners process data in accordance with applicable privacy and data protection legislation.

Personal Data collected may be transferred to a third party in the event that the business of this site or a part of it and the customer data connected with it is sold, assigned or transferred. Also, personal data may be disclosed to a third party if we are required to do so because of an applicable law, court order or governmental regulation, or if such disclosure is otherwise necessary in support of any criminal or other legal investigation or proceeding here or abroad. If there is suspicion that you have committed a criminal offense in connection with the use of your account or of the services, we may disclose information to public authorities upon demand.

We will not share, sell, transfer or otherwise disclose personal data other than as set out in this Privacy Policy.

Transfer of information to a non-EU/EEA country

We may transfer your personal data, including your sensitive personal data, to recipients in a country outside of the EU/EEA. If we transfer your data, we enter into agreements and take other measures to secure your data in accordance with applicable law requirements.

Retention and deletion of information

We will process your personal data for as long as is necessary with regard to the purpose of the processing. This means that different data will be saved for different lengths of time. We need to save some information for a longer period of time in order to fulfill our statutory obligations.

• Account information. Information that you have provided to us that is linked to your account, such as your name, e-mail address, etc., and information about when you registered your account. This information is stored as long as you are a customer with us and up to 2 weeks thereafter. If you haven’t deleted your account yourself it will be deleted automatically after 3 years of inactivity.
• Information that you have provided and that you yourself have access to in your profile, such as messages that you have sent to or received from other users within the framework of GoodOne’s messaging service, which profiles you have visited or content that has responded to. This information is stored as long as you are a customer with us and up to 2 weeks thereafter.
• Messages to customer service etc. Information that you have provided to us when you used our services, but may not see in your profile. This information consists of questions and messages that you have sent to customer service. This information is stored for a maximum of three years from the time you deactivated your profile or otherwise provided the information to us.
• Data that we record when you use GoodOnes. This can be information about which profiles you are looking at, which buttons you press and which pages you are on. This information is stored as long as you are a customer with us and up to 14 months thereafter. GoodOnes will save your pseudonymised social security number for 10 years if you have been logged out of GoodOnes and your account has been deleted due to misconduct.
• Information about your geographical location. These are based on the selected location, IP address or your mobile device’s location information. Information about where you are when you use GoodOnes is stored as long as you are a customer with us.
• Transaction information that contains information about payments and purchases you have made on GoodOnes. We are obliged to save these for 7 calendar years for accounting reasons.

What Rights Do You Have And How Do You Use These?

It is your data and you have strong rights; you have the right to access your personal data. You also have the right to have the information we have about you corrected or deleted in accordance with the law. You can also request the treatment to be restricted if, for example, you consider the treatment to be illegal. You also have the right to receive certain information in a digital format or have the information transferred to another company if you wish, so called right to data portability. These rights will be explained in more detail below, and we will also describe how to proceed to exercise any of your rights. If you don’t know if we process your personal data, you can request confirmation of this by contacting us.

Below you will find information on how to exercise your rights.

• Your right to access the information we process about you (right of access). You have the right to access the information we process about you. To access these, you can log in to your account or contact us.
• Your right to have incorrect information corrected. You have the right to have incorrect information corrected. You can update some information in your account. Other information you must contact Customer Service directly to get corrected.
• Your right to have information deleted (”the right to be forgotten”). As a general rule, you have the right to have your personal data deleted. To request deletion, log in to your account. You can also request deletion by contacting us according to the instructions below.
• Your right to object to and limit treatment. In certain circumstances, we may process personal data where the processing is necessary to fulfill our legitimate interests, provided that the rights and freedom of the data subjects don’t take precedence. In such cases, you, the registered person, have the right to object us to processing personal data about you. As a general rule, we will stop the processing of personal data, and this applies without exception if the purpose is direct marketing. In certain circumstances, you also have the opportunity to request that the processing of your personal data be stopped or restricted. If you exercise this right, your personal data may only be processed based on your consent or for other purposes that appear directly from the personal data legislation.
• Your right to copy your data in a digital format (right to data portability). Under certain circumstances, you have the right to receive information that you have given us in a digital format and also have information transferred to another business if you so wish and it is technically possible and defensible. This right only applies to information that is processed using automated methods and based on your consent or processed as part of the fulfillment of an agreement with you. The right to data portability only covers information you have provided to us, either directly through, for example, contact forms or generated through your use of our services. You can request data portability by contacting us according to the instructions below.

We would like to remind you that there are some exceptions to the rights we have described here. These exceptions follow from the legislation, and may mean, for example, that access to certain data is not granted due to considerations of the rights and freedom of others, or that certain personal data cannot be deleted because legislation or other considerations impose requirements on storage time.

What does it mean that Integritetsskyddsmyndigheten (Sweden)/ Datatilsynet (Norway) is the Supervisory Authority?

Integritetsskyddsmyndigheten (Sweden)/ Datatilsynet (Norway)is responsible for monitoring the application of personal data legislation. If you as an individual believe that we process personal data incorrectly, you can submit a complaint to Integritetsskyddsmyndigheten / Datatilsynet.

Closing your account

You can terminate your account by deleting it in the app where the Service is provided. After your account has been deleted, we save the data for 2 weeks in order to investigate any reports or abuse. However, there is one exception; if we have reason to suspect fraud or misuse of the Service, we save the information for 12 months so that we can investigate and prevent repeated violations or crimes

Security

We have routines and measures to ensure that no unauthorized person has access to your personal data and to ensure that all processing of data takes place in line with current legislation. The measures include risk assessments, organizational and physical measures as well as routines for handling personal data and following up questions regarding availability, correction, blocking and deletion of personal data.

Use of cookies and other technologies

We use cookies, pixel tags, local storage, and other technologies to understand you as a user and to analyze data regarding users.

Read more about the Cookie Policy.

Controllers of personal data

GoodOnes is operated by Mötesplatsen i Norden AB which also is the data controller.

How to contact us

If you have any questions or comments regarding these privacy policies, please feel free to contact us at policy@goodones.se or at:

Mötesplatsen i Norden AB
Svärdfiskgatan 4
432 40 Varberg

You are also welcome to contact our Data Protection Officer via the contact form found here.